Draft: these terms are under legal review and may change before launch.
Effective Date: October 30, 2026
These Terms of Service ("Terms") govern your access to and use of Refer Me ("Refer Me," "we," "our," or "us"), including the website at referme.services and related services (together, the "Platform").
By creating an account, checking the box to accept these Terms, or using the Platform, you agree to these Terms and to our Privacy Statement. If you do not agree, do not use the Platform.
The Platform is for licensed mental health professionals practicing in the United States, and for other professionals we approve. You must be at least 18 years old to use it.
You confirm that each license you list is active and in good standing, that the license information you provide is accurate and current, that you will update it if it changes, and that you will use the Platform only within the scope of your license.
If a license is suspended, revoked, on probation, or otherwise restricted, we may remove you from request matching for that state. You would not receive referral requests there, but you could still post your own referral requests.
License information on the Platform is self-attested. We may review it, ask you for proof of licensure, and suspend or remove accounts we cannot verify. We do not guarantee that any member is licensed, qualified, or in good standing.
You are responsible for keeping your login secure and for all activity under your account. Each account is for one person. Tell us right away at support@referme.services if you believe your account has been used without your permission.
Refer Me is a professional matching and notification tool. Members post de-identified referral requests, and the Platform matches them with other members based on criteria such as licensure, location, session type, insurance, competency, modality, and provider identity.
Refer Me is not a healthcare provider. It does not provide clinical services, make referrals, or make clinical decisions. Every decision to refer, accept, or decline a client is yours, made with your own professional judgment.
We do not guarantee that any request will be matched or answered, that a matched member is a good fit for a particular client, or that you will receive any number of referrals.
The Platform is not for emergencies. If a client is in crisis, contact emergency services, such as 911 or the 988 Suicide and Crisis Lifeline.
You must never enter protected health information or any information that could identify a client. This includes names, contact details, dates of birth, diagnoses, and any other details that, alone or together, could identify a person. Referral requests must use de-identified, high-level criteria only.
You are responsible for complying with HIPAA, state privacy laws, and your professional codes of ethics. The Platform is not designed to store protected health information, and Refer Me is not your business associate.
We may remove any content that appears to contain client-identifying information.
Membership and pass fees are flat fees. They do not depend on the number, value, or outcome of any referral.
You agree not to offer, pay, request, or accept anything of value in exchange for referrals made through the Platform, and to follow all applicable anti-kickback and fee-splitting laws and your professional codes of ethics.
You agree not to:
You keep ownership of the content you post, such as your profile and referral requests. You give Refer Me a non-exclusive, worldwide, royalty-free license to host, display, and process that content to operate the Platform, including showing your profile to other members and sending match notifications.
You are responsible for your content. We may remove content that violates these Terms.
Our Privacy Statement explains how we collect, use, and protect information. It is part of these Terms.
You can stop using the Platform at any time and can ask us to delete your account by emailing support@referme.services.
We may suspend or end your access if you violate these Terms, if we cannot verify your license, if a payment fails, or if we reasonably believe your use puts other members, clients, or the Platform at risk. If we end your access without cause, we will refund the unused part of any prepaid membership.
The Platform is provided "as is" and "as available." To the fullest extent permitted by law, we make no warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We are not responsible for the conduct of members or for the services they provide.
To the fullest extent permitted by law, Refer Me will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim relating to the Platform is limited to the greater of the amount you paid us in the 12 months before the claim or $100.
You agree to defend and indemnify Refer Me against claims, losses, and expenses, including reasonable attorneys' fees, arising from your content, your use of the Platform, your violation of these Terms, or services you provide to any client.
These Terms are governed by the laws of the State of Washington, without regard to its conflict of laws rules. Any dispute will be brought in the state or federal courts located in Snohomish County, Washington. Before filing a claim, you agree to try to resolve the dispute informally by contacting us at support@referme.services.
We may update these Terms from time to time. We will tell you about material changes by email or in the Platform before they take effect, and you will need to accept the updated Terms to keep using the Platform.
These Terms and the Privacy Statement are the entire agreement between you and Refer Me about the Platform. If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver of it. You may not transfer these Terms without our consent; we may transfer them as part of a merger, acquisition, or sale of assets.
Refer Me, Edmonds, Washington. Email: support@referme.services